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Privacy Commitment

A4’s Privacy Commitment – Overview

A4 is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to this web site. The following statement explains A4's commitment to managing your personal information and sets out how and when personal information is collected, held, used or disclosed. This Privacy Commitment only applies to data gathered on the a4employment.com. web site (the "Web Site"), and does not apply to any other information or web site.

By registering or by using this site, you explicitly accept, without limitation or qualification, the collection, use and transfer of the personal information provided by you in the manner described in this Statement. Please read this Statement carefully as it affects your rights and liabilities under law. If you do not accept the Privacy Statement stated herein or disagree with the way we collect and process personal information collected on the Web site, please do not use it.
Scope of this Policy
This policy applies to www.a4nurses.com (the “Site” or “Web Site”), which is operated and owned by A4 Employment Agency. It is A4’s policy to comply with data protection legislation. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.
A4 is not responsible for the privacy policies or practices of other web sites to which you choose to link from this Web Site. We encourage you to review the privacy policies of those other web sites so that you can understand how they collect, use and share your information.
Information We Collect and Retain
You have to give us any personal information in order to perform job searches or to read the content portions of our Site. We collect the following general types of information about you when you visit our Sites: personal information, demographic information and indirect information. Sometimes we collect combinations of all these types of information. In each case, it is indicated on the web site whether any personal or demographic data must be provided to use the requested service or not.
Personal information is information that can be used to identify you, or any other individual to whom the information may relate, personally. We do not collect personal information unless you choose to provide it to us. Some examples of personal information that we collect in some areas of our Site, depending on the services you use and local law, are:
  • Your name
  • Address
  • Email address
  • Telephone number
  • Contact information
  • Information about third parties, such as references or contacts, that you provide to us if you have their express written consent to do so

Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation, career history, interests and favorites.

In addition, A4 may collect indirect information about you when you use certain third party services on our web site and the collection of such information is considered necessary for that purpose..
We do not collect sensitive personal data or information of users like password of your e mail account; financial information such as Bank Account details or Credit Card or Debit Card or other payment related details; physical and mental or other health conditions or medical records and history; Biometric information such as finger prints, voice & facial patterns and DNA any other sensitive information which is confidential or sensitive by its nature.
We may personalize the advertising that you are shown on our sites.
How Information is Used 
We use the information we gather on the web site for the purposes of providing our services, responding to any queries you may have, operating and improving the web site, fostering a positive user experience and delivering the products and services that we offer to jobseekers and employers. Our services include the display of personalized products, content, and advertising relating to your career experience and interests, either on our site or other sites with which we have a business relationship. The information we gather on any A4 web site may be shared within the A4-affiliated companies in order to deliver these products and services we offer to employers such as searches for job seekers or in order to undertake analysis of our database such as aggregate profiling of our registered users. In this Privacy Commitment, "affiliated companies" shall mean entities that control, are controlled by or are under common control with A4 Employment Agency. 
Users’ Consent to A4 to Use the Information
By uploading personal details, by managing your profile, or opting in when presented with choices, you have explicitly consented for us to use your information, subject to local law, in the following ways:
  • to create a profile for you based on information that you have provided to us;
  • to contact you about A4 Site updates, informational and service-related communications, including important security updates;
  • to provide you additional communications, information, and promotions such as newsletters and career advice;
  • to enable you to provide feedback, to contact us and for us to respond to you;
  • to conduct surveys, questionnaires, promotions and contests, and to provide the results thereof such as success stories and contest winners;
  • to provide information about you and your potential interest in job postings to employer customers;
  • to provide products and services to employer customers to complete the recruitment and hiring process, such as accessing the searchable resume database;
  • to provide products and services that enable users to network, post information on bulletin boards, view and compare profiles, and career background and experience;
  • to generate internal reports about the use of our site; and
Some of our products and services, such as our searchable resume database and networking, enable third parties to see your personal information. Profile information may be used for networking with other community members or may be visible to employers who are accessing the A4 Sites. In addition, portions of your searchable resume (but not your contact information) may be made public in your networking profile. 
By providing your personal information for inclusion in our database, you acknowledge that you consent to your information being used as described here. While A4 takes measures to safeguard your information from unauthorized access or inappropriate use by third parties, A4 does not control these third parties and we are not responsible for their use of information you post or otherwise make available in the A4 Sites. Accordingly, you should ensure that you do not post sensitive information, including personality profiles, to A4 Site.
Information About All A4 Visitors 
We do not disclose information about your individual visits to A4 to any outside parties, except when to the extent necessary or appropriate to comply with applicable laws, rules or regulations or in legal proceedings when such information is relevant.
Information About You Specifically
A4 is a career and recruitment site. We retain your personal information to assist in your career finding or facilitate other services to or by us.
We may also ask you for other information, such as information on your interests, your likes and dislikes regarding the Web Site, the types of jobs you are interested in, etc., in an effort to deliver to you the best possible Web Site experience. When you grant us your permission, we will communicate with you regularly with tips, advice and survey information on using the A4 Web Site to maximise your career development.
If you do not provide us with the information sought in the required fields A4 may be limited in its ability to provide you with services.
Use and Disclosure of the Information We Collect 
We use the information we gather on the Web Site, whether personal, demographic, collective or technical, for the purposes of fostering a positive user experience and delivering the products and services that we offer.
We may use your contact information in order to send you e-mail or other communications. We may also provide additional communications, promotions and information on new A4 opportunities and additional job postings which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.
A4 cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Commitment. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. As a user of the Web Site, you understand and agree that you assume all responsibility and risk for your use of the Web Site, the internet generally, and the documents you post or access and for your conduct on and off the Web Site.
Disclosure of information to others
We disclose to third parties within your country and abroad your personal information, combined personal, demographic, behavioral or indirect information, as set forth below:
1.     We disclose your resume to employers who have posted job opportunities that may be of interest to you on the Web Site when you apply for those jobs.
2.     We may share your information with third parties who help us in the delivery of our own products and services to you. We disclose information to companies and individuals we employ to perform functions on our behalf. Examples include hosting our web servers, analyzing data, providing marketing assistance, and providing customer service. These companies and individuals may be located in a country whose data protection legislation is different from your country, and they will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party or use that data for any other purpose. We will remain responsible for any information shared in this way.
3.     We disclose information to third parties if you consent to such disclosure. For example, if you make your resume searchable, then all parties with access to our searchable resume database (or copies thereof) will have access to your resume. We supply your contact information to third parties such as employers, recruiters, data aggregators, marketers or others for the purpose of sending you e-mail or otherwise communicating with you. We use data we have about you (such as the interests and preferences you have expressed) to determine whether you might be interested in the opportunities, products or services of a particular third-party.  
4.     We disclose information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public. Because A4 Employment Agency is a Singapore based Company, your information may become subject to Singapore law.
An Important Note about Your Resume
We give you the option of putting your resume in our database.
When you create or upload a resume to the A4 Site, that resume is stored in our resume database in Singapore. You can upload your resume in our database but it will allow it to be searchable by potential employers or recruiters worldwide. By uploading your resume, you are expressly consenting to such transfers of data.
We attempt to limit access to our searchable resume database to legitimate users such as recruiters, hiring managers, headhunters and human resource professionals, as well as law enforcement and national security agencies, but cannot guarantee that other parties will not gain access to this database. We cannot control the use made of resumes by third parties who access such resumes while they are in our searchable database. You may inform us to remove your resume from our searchable database at any time; details of how to do this are given below. However, employers, recruiters and others who have access to that database, as well as parties who have otherwise gained access to the database may have retained a copy of your resume in their own files or databases. We will take reasonable steps to ensure that parties other than those mentioned above will not, without our consent, gain access to this database. However A4 is not responsible for the retention, use, or privacy of resumes by any third parties. We cannot control the retention, use or privacy of resumes or profiles that have been downloaded by third parties.  Accordingly, you should not put sensitive information, personality profiles, or other information you would not want made public, in your resume.
If you provide us with details of a reference, it is your responsibility to ensure that the person is aware that you have forwarded his/her details and has consented in writing for you to do so.
If you use our facilities to build a resume or to upload a resume in our database of jobseekers’ resumes, then you will be providing us with personal data we will use in accordance with this Statement. Your resume must not contain sensitive data relating to your (i) racial or ethnic origin (ii) political beliefs (iii) philosophical or religious beliefs (iv) membership of a trade union or political party (v) physical or mental health or genetic makeup (vi) addictions, sexual life (vii) the commission of criminal offences or proceedings and associated penalties or fines, or (viii) any Social Security Number or national identification number, if you set your resume as private unless you have previously sent to us your written consent that we may process your sensitive personal data, if A4 determines this to be a requirement of applicable law. If your resume does contain such data and you set your resume as public, then you agree that we may retain this information and use it in accordance with this Statement. We cannot control third parties’ access to such information from our searchable database. 
Updating Account Information
We wish to ensure your personal information is complete, accurate and up to date. A4 allows you to change or correct your personal information at any time. To do so, simply log into A4 Site and upload your latest resume again or email your updated Resume to recruitment@a4employment.com  with Resume Update in the subject line.
Access to Personal Information
You can gain access to the personal information you have provided by visiting our Web Site. If you need assistance to log in you can contact us by calling 65 64650054 or emailing at recruitment@a4employment.com. If you have not accessed your resume for some time we may also contact you to check your information is still correct.
We retain indefinitely all the information we gather about you in an effort to make your employment more efficient, practical and relevant. You if want to delete your resume from A4’s online database, please email to recruitment@a4employment.com  and your resume will be deleted within 3 working days from the Web Site, except for an archival copy which is not accessible on the internet. 
Your Choices About Your Information
Because managing your career is a life-long process. We retain all the information we gather about you in an effort to make your employment successful. If you ever need to review, correct, update, change or delete your account profile information or resume at any time, simply email your updated profile or resume and we will make the necessary changes. You may delete your resume from A4’s online database at any time by emailing your request to recruitment@a4employment.com. Before proceeding with your request in updating or deleting resume or other information, we reserve the right to verify and authenticate your identity and the personal information to which you have requested. Emails received or correction, updating or deletion of your personal information may be denied or limited by A4 if it would violate another person’s rights and/or as otherwise permitted by applicable law. We will respond to information access requests within 3 days of receipt. If we require additional time to provide access to your information, we will acknowledge receipt of your request within 7 days and promptly supplement our response within the time period required by applicable law. We will respond to information access requests within 3 days of receipt. If we require additional time to your request, we will acknowledge receipt of your request within 3 days and promptly supplement our response within the time period required by applicable law.
If you wish to delete or close your account or account profile information altogether, please contact us at recruitment@a4employment.com to contact us. An email will be sent to you to confirm that your personal information has been deleted (save for an archival copy which is not accessible by you or third parties on the Internet). The archival copy is retained only for as long as A4 reasonably considers necessary for audit and record purposes. We will also retain logs, demographic, indirect, and statistical information that may relate to you but do not identify you personally. If your personal information was previously accessed by others using our Sites, we are not able to delete the information or copies thereof from their systems.
If you do not want your information to be processed as described by this policy, you make revoke your consent to our Privacy Policy. If you wish to do so, please email at recruitment@a4employment.com to contact us. However, please note that if you do withdraw your consent your account and profile information will be deleted.
A4 Database
The information you provide is stored on the A4 database. To provide you with the highest quality service the A4 database is located in Singapore and a backup copy is stored in our database in Singapore. When providing information, you agree this may be transferred to our local database.
A4 has areas on the Web Site where you can submit feedback. Any feedback that is submitted through this area becomes the property of A4. We may use this feedback at any time for any purposes, such as success stories for marketing purposes, or to contact you for further feedback on the Web Site.
Important Information 
A4 has implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorized third parties will not be able to defeat those measures or use your personal information for improper purposes. Moreover, one of our primary purposes is to provide you with a platform to broadcast the information in your resume and profile widely in order to maximize your career opportunities. Such an environment does present a risk that unauthorized third parties will view this data, so you should refer to our Security Center for additional information on conducting a safe job search. Further, your resume should not contain any sensitive data that you would not want made public. You should be aware that resumes may be monitored by your current employer.
Legal and Contact Information
If, at any time, you have questions or concerns about this Privacy Statement or believe that we have not adhered to this Privacy Statement, please feel free to  contact us online at recruitment@a4employment.com.
By post / mail :
A4 Employment Agency. 
170, Upper Bukit Timah Road,                           Bukit Timah Shopping Center, #04-09,
Singapore 588179
By telephone:
+65 64650054 / +65 64650014
We will use reasonable efforts to answer promptly your question or resolve your problem.
Changes to Privacy Statement
If we decide to materially change the substance of this Privacy Statement, we will, where required, contact you via the email address that you maintain in your profile. We will also post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.
We are committed to providing you with the best tools and advice to help you get ahead in your career. We welcome your feedback and suggestions. Please contact us by calling  +65 64650054 / +65 64650014+ or email recruitment@a4employment.com.
Thank you for using A4. 
Update effective: May, 2014